Managed Service (SaaS) Manager

POSITION SUMMARY

A fantastic opportunity has arisen with a fast-growing dynamic software company at the forefront of its industry, with offices in Málaga and London, our client is looking to hire a Managed Service Manager who will be responsible for leading, managing and developing the operations teams involved in their Managed Services.
The role involves close collaboration with the UK team and opportunity to travel to the London office.

Our client offers a friendly working environment with a team of talented, highly collaborative and fun people, they place a high value on work/life balance. The ideal candidate will have managerial skills, possess a hands-on approach, and be passionate about technology.


ROLE REQUIREMENTS

Key responsibilities:
- Project management / Sales for capacity management
- Finance for ongoing costs
- Infrastructure for updates, security and general maintenance
- Deployment for application upgrades
- Issues and troubleshooting: 1st line Support & Service Desk / 2nd line Deployment, Infrastructure and Development

Requirements:
- 5 years’ experience on a similar role (managing the SaaS offering of a medium sized company
- Excellent level of English
- IT background
- Self-motivated, positive in approach, professional and lead others to create, develop, implement and
review process improvement(s)
- Proven problem solving and critical thinking skills, and the ability to effectively read, write and give oral presentation(s), for either internal or external stakeholders
- Proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
- Must be able to travel London when needed

Language Skills:
English, knowledge of Spanish

Manager Location: Málaga

Industry competitive salary offered along with an interesting package.

Mail: acorralesiglesias@gmail.com